FAQs

Frequently Asked Question

Welcome to our FAQ section! Here, you’ll find answers to the most common questions about our products, services, shipping, returns, and more. If you need further assistance, feel free to contact our support team—we’re happy to help!

How can you help?

We’re here to answer all your questions! Whether you need assistance with orders, shipping, offers, or anything else, don’t hesitate to reach out. Our team is happy to assist you!

What is a return policy?

Our return policy allows you to return products within 3 days of purchase, provided they are unused and in their original packaging. If you’re not satisfied with your order, please contact our support team for assistance. Terms and conditions apply.

What payment methods do you accept?

We accept a variety of payment methods, including credit and debit cards, PayPal, and cash on delivery (COD) where available. For more details, please check our payment options at checkout.

Can I pick up my order in person?

Yes, you can pick up your order directly at our location. You will be notified once your order is ready. 

Ask for Help

If you have any questions or need assistance, feel free to ask for help, and our team will be happy to assist you.

Send message

Send us a message with any questions you may have, and our team will get back to you as soon as possible.

Trusted experience

We ensure every step of your journey with us is reliable and satisfying. Count on us for quality and service you trust.

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If you receive a damaged or incorrect item, please contact our customer support team immediately with your order details and photos of the item. We will work quickly to resolve the issue by either sending a replacement or issuing a refund, depending on your preference. Your satisfaction is our priority!

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If you need to change or cancel your order, please contact our customer support team as soon as possible. We process orders quickly, but if your order hasn’t shipped yet, we will do our best to accommodate your request. Once your order is shipped, it cannot be changed or canceled.

If you picked up your order in person, please visit our store to return or exchange the item. If the item was delivered to you, please contact our customer support team to initiate the return or exchange process. Please note that if the item was delivered, additional shipping fees will apply for returns or exchanges. The item must be in its original condition and packaging to proceed with the return or exchange.